Quick hit…

As I was surfing the interwebs this morning I came across this post by Scott Clark:

http://www.sitecreations.com/blog/2008/07/a-damage-control-ballet-deconstructing-a-reputation-event.html

It covers a recent, potentially business damaging, blog post review about Carbonite and how they responded to it. It’s a good lesson for any of us to learn and Scott lays it out beautifully.

Go read it. It will make you money.